Accessibility Statement — Hoxton House Clearance

We are committed to making Hoxton house clearance services accessible to everyone. This accessibility statement explains our approach to accessibility for both our online presence and our on-site Hoxton clearance operations. We follow the WCAG 2.1 AA standard as a baseline and continually review how we deliver services. Our goal is to make information easy to perceive and interact with by using clear structure, semantic markup, and support for assistive technologies.

Our website and booking information are designed to support screen readers and to provide meaningful navigation order. We use semantic headings, ARIA landmarks where appropriate, and descriptive link text to improve compatibility with screen-reader software. If you use assistive technologies, you will find that content is arranged logically and that images include alternative descriptions to convey purpose. We take accessibility seriously across all House clearance in Hoxton locations.

We provide keyboard navigation support for all major workflows, including service descriptions, booking steps, and invoicing information. Keyboard focus indicators are visible and sequence is logical. The following are core commitments:

• Perceivable: text alternatives, resizable text, and colour contrast that meets WCAG 2.1 AA.
• Operable: full keyboard access and clear tab order for forms and controls.
• Understandable: plain language and consistent navigation labels across Hoxton clearance services.

Our physical clearance teams operating in the Hoxton area are trained to consider access needs on-site as well as online. Team members receive basic guidance on respectful communication, mobility assistance, and managing step-free delivery or collection when required. We aim to provide a supportive experience for customers in the Hoxton House Clearance area, and our processes include risk-assessed ways to handle large items while taking individual needs into account.

We design digital content to be screen-reader friendly by using semantic HTML, proper heading structure, and ARIA attributes only where they improve clarity. Documents and invoices follow accessible templates with logical reading order. Video content uploaded for Hoxton clearance descriptions includes captions and transcripts where possible to ensure information is available to people who are Deaf or hard of hearing.

Keyboard-first users will find operable controls and focus management throughout the site. We test interactive components for tab order and screen-reader announcements. When third-party widgets are used, we require vendors to meet our accessibility expectations and to provide accessible alternatives for critical interactions related to booking or payments.

We believe accessibility is an ongoing process. Regular accessibility checks are part of our development and content review cycles. This includes automated testing against WCAG 2.1 AA criteria, manual keyboard and screen-reader testing, and accessibility reviews during feature design for our Hoxton clearance platform. Continuous improvement is central to how we operate.

If you experience any barriers to using our services or need materials in an alternative format, we want to know. Please use the contact options provided on this website or your existing booking channel to request assistance; our team will respond and arrange accessible formats, adjustments, or additional support as needed. We will make reasonable adjustments to provide equivalent access to our house clearance services in Hoxton.

We welcome reports about accessibility problems so we can investigate and resolve issues quickly. While we cannot promise immediate fixes for every request, we commit to transparent timelines and to prioritising accessibility improvements. Thank you for helping us make Hoxton clearance services more inclusive and usable for everyone.